Which option correctly describes who can conduct internal investigations?

• A. External security consultants
• B. Supervisors
• C. Public safety officers
• D. Supervisors & PSB

Answer: (D)

Internal investigations are handled by those who have formal authority within the agency to examine misconduct and ensure proper procedures are followed. Supervisors play a key role in initial fact-finding, oversight, and documenting incidents within their teams. The Professional Standards Bureau (PSB) is the specialized unit responsible for conducting formal internal investigations, ensuring objectivity, policy compliance, and proper records. External security consultants aren’t typically involved in internal investigations because they aren’t bound to the agency’s procedures and chain of command. Public safety officers can gather information and report, but the official investigative work and oversight come from supervisors and the PSB. That combination best fits how internal investigations are conducted.